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When the rain finds a way in

Long wet spells load the ground and the gutters at the same time. Water that should run away from the house collects against the foundation instead, fills window wells and pushes through the joint between slab and wall in daylight basements and split-levels. Gutters clogged with needles and moss send roof water straight down beside the foundation.

Bellevue's flood guidance tells homeowners to install a sump pump and test it before storms, to clear leaves from nearby storm drains, and notes that private drainage such as culverts and driveway drains is the owner's to maintain (Bellevue flood protection). If your home is in danger of flooding, the city's 24-hour line is 425-452-7840.

In Bellevue

Flood insurance discount
Bellevue residents get a 25% discount on National Flood Insurance Program policies because of the city's floodplain management (city page).
Check the flood map
The city points to its flood insurance rate maps to see whether a property is in a floodplain.
Lake and creek levels
Bellevue posts real-time levels for Lake Sammamish and Mercer Creek (Slough) so owners near them can judge when to sandbag.
Gas and power
For gas or electric shutoff guidance during flooding, Puget Sound Energy is 1-888-225-5773.

How it works

Four steps, one phone call

  1. Call

    Tell whoever answers what happened, where the water or smoke came from and your ZIP code.

  2. Connect

    You're put through to an independent restoration contractor serving your part of the Eastside.

  3. Assess

    They inspect, measure moisture, explain what has to come out and give you their price.

  4. Decide

    Hire them or not. The agreement is between you and the contractor.

Questions

Common questions

Is rain getting into the house covered by insurance?

It depends on how it got in and your policy. The Washington Insurance Commissioner notes that a typical home policy excludes flood damage (OIC). Ask your insurer about your situation.

Should I pump out a flooded window well?

If it's safe, a wet-vac or small pump can stop more water getting in. Then find out why it filled: a clogged drain at the bottom of the well or a gutter dumping into it are common.

Who fixes the gutters and drainage?

A gutter, roofing or drainage contractor. The restoration contractor deals with the water inside.

Water, smoke or mold

Get a restoration contractor on the phone

One call connects you with an independent contractor serving Bellevue, Kirkland, Redmond, Renton, Issaquah, Sammamish and Mercer Island. Say what happened, where the water came from and how long it's been wet.

Something wet that shouldn't be? Call now.

Your call goes to an independent restoration contractor that works in Bellevue and on the Eastside.

Call (425) 592-3275

Calls may be recorded. Read the referral disclosure and privacy policy.

Call (425) 592-3275